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Audit Ready System

Compliance is Non-Negotiable

ErgoLIMS doesn't just "support" standards — it enforces them. Built clause-by-clause on ISO/IEC 17025:2017 and 21 CFR Part 11. Every feature maps to a specific regulatory requirement.

ISO/IEC 17025:2017
Full clause coverage §4–§8
21 CFR Part 11
Electronic records & signatures
ALCOA+ Principles
Data integrity for ELN
GLP Guidelines
Good Laboratory Practice
ICH Q1A(R2)
Stability study framework
GMP Annex 1
Environmental monitoring
FSSAI Rules
Food safety compliance
GDPR / DPDP
Data subject rights & deletion
Full Clause Coverage

ISO/IEC 17025:2017 — Clause by Clause

Every section of the standard maps to a real feature in the platform. This isn't a checklist — it's the architecture.

§4

General Requirements

Impartiality policy enforced via RBAC
Confidentiality — data never crosses tenant boundaries
Multi-tenant isolation at database query level
§5

Structural Requirements

Org chart with department hierarchy
Signatory management per department
Role-based authority levels (Analyst → HOD → Lab Director)
§6

Resource Requirements

Personnel competency & training records
Instrument calibration with auto-lockout
Reference material CRM/RM register with traceability
Subcontractor management (§6.6)
§7

Process Requirements

Sample registration & Chain of Custody (§7.4)
Method validation records — LOD/LOQ, linearity, recovery (§7.2)
Measurement uncertainty budgets — GUM/top-down (§7.6)
QC charts (Levey-Jennings), OOS Phase 1 & 2 (§7.7)
COA with QR verification, amendments (§7.8.8)
§8

Management System

Document control — SOP versioning Draft→Effective→Obsolete (§8.3)
Non-conformance & CAPA management (§8.5)
Internal audits with finding lifecycle (§8.7)
Management review records with action tracking (§8.9)
Complaints management (§7.9)
FDA Electronic Records

21 CFR Part 11 — Electronic Records & Signatures

FDA's gold standard for electronic records. Required for pharmaceutical and food labs operating under GMP.

Electronic Records

All entries timestamped, attributed, and stored immutably.

E-Signatures

Identity challenge with printed name, date, time, and meaning of signature.

Audit Trail

Captures WHO, WHEN, OLD VALUE, NEW VALUE, REASON for every change.

System Access Controls

Role-based permissions, session expiry, brute-force lockout.

Operational Controls

Authority checks prevent unauthorized result approval.

Record Protection

AES-256-GCM encryption at rest, soft-delete with recovery.

SEC_MODULE_01

Immutable Audit Trails

The "Black Box" of your lab. Every click, edit, and deletion is recorded. Backed by ClickHouse — a column-store built for high-speed audit queries at scale. Who changed result 10.5 to 10.4? Why? When? Captured instantly.

audit_log.json

"event": "RESULT_MODIFIED",

"old_val": 10.5, "new_val": 10.4,

"user": "analyst_01",

"reason": "Transcription error corrected",

"timestamp": "2024-10-27T10:30:00Z"

RBAC_L5

Strict RBAC

Analysts enter data. HODs review. Lab Directors sign off. Strict segregation of duties — no analyst can approve their own result.

AES_256

Data Sovereignty

Your data belongs to you. AWS Mumbai Region for SaaS (Indian data residency). On-premise available for complete isolation. AES-256-GCM encryption at rest.

AUTO_PREV

Active Non-Conformance Prevention

Most LIMS just record errors. ErgoLIMS prevents them. The system physically blocks result entry if:

  • Selected instrument calibration is expired
  • Reagent batch is past expiry date (FEFO enforced)
  • Analyst is not trained/authorized for this specific test method
  • OOS result lacks mandatory deviation remark
Data Privacy

GDPR & India DPDP Ready

Built-in data subject management. Labs serving EU clients or complying with India's Digital Personal Data Protection Act can manage consent, right-to-erasure, and data export workflows directly from the platform.

Right to Erasure
Anonymize or delete PII on request, with audit record of deletion.
Data Portability
Export all subject data in structured JSON/CSV format.
Consent Tracking
Record consent basis per data processing activity.
Breach Notification
Automated alerts and incident log for data breach events.