Question 1

What is ErgoLIMS?

Accepted Answer

ErgoLIMS is an enterprise Laboratory Information Management System (LIMS) built for NABL, FSSAI, BIS, and CPCB-regulated testing labs in India. It is ISO/IEC 17025:2017 and 21 CFR Part 11 compliant, available as Cloud SaaS from ₹9,999/month or on-premise Docker deployment. ErgoLIMS is the flagship product of the Ergo Suite by Ergovance AI Solutions Private Limited.

Question 2

Is ErgoLIMS NABL compliant?

Accepted Answer

Yes. ErgoLIMS covers all clauses of ISO/IEC 17025:2017 (§4–§8) which is the standard required for NABL accreditation. It includes sample chain of custody, method validation records, measurement uncertainty, OOS workflows, internal audit management, and NABL-format COA generation.

Question 3

How much does ErgoLIMS cost?

Accepted Answer

ErgoLIMS Cloud SaaS starts at ₹9,999/month (Starter: 5 users, 300 samples/month), with Growth at ₹19,999/month and Professional at ₹39,999/month, all + GST. On-premise perpetual licenses start at ₹7,50,000 with an annual maintenance contract. This is a fraction of the ₹40 lakh–₹4 crore charged by international LIMS like LabWare or STARLIMS.

Question 4

Does ErgoLIMS support 21 CFR Part 11?

Accepted Answer

Yes. ErgoLIMS enforces 21 CFR Part 11 at the database layer using PostgreSQL triggers and a ClickHouse-backed immutable audit trail. UPDATE and DELETE operations on regulated records are blocked at the database level — no administrator can alter audit entries.

Question 5

Where is ErgoLIMS hosted?

Accepted Answer

ErgoLIMS SaaS is hosted on AWS Mumbai Region (ap-south-1) for Indian data residency compliance. An on-premise Docker deployment option is also available for labs requiring complete data sovereignty, such as government institutions and pharma QC labs.

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